We hold thousands of positive testimonials proving that our customer service is second to none. Read what our customers are saying about the home loan and personal service they received from Mortgage America.
Discover why so many people are talking about us and then provide feedback based on your own experience.
I would like to thank Mortgage America for making my home buying experience easy and uneventful. My broker was always pleasant and knowledgeable about every question that I had. I would love to work with her again on any future purchases I may have. I would certainly recommend Mortgage America to someone looking to purchase.
I Ryan M. would love to thank mortgage America for making my first home buying very easy. Would like to give a special thanks to Jason. I would recommend mortgage American to all
Mortgage America came to my rescue after several other nightmare experiences with other lenders. Angela was phenomenal. She was responsive, helpful, and patient throughout the entire process – and my closing was as smooth as can be. Thank you so much, Mortgage America. I’m extremely grateful and will certainly be in touch the next time I need lending!
Everyone was very helpful and very informative. They also took time to explain things if I had any questions.
Happy everything was smooth and on time.
Angela was great! Very knowledgeable and had me prepared before we went in there. Got an awesome rate with no nonsense.
I’m happy with the whole process went.
Kevin Sutera provided excellent service – would recomend your company based on his performance!!
Had a great experience with Mortgage America. They made the process quick and easy and found a program that suited us the best.
Kevin Sutera from Mortgage America was great! We were first time home buyers and he made the process simiple and easy!
Chris Nein and Jessica DiBella were outstanding to work with. They made the loan process easy and answered all questions quickly and without making me feel like a bother to them! I would recommend Mortgage America to anyone looking to purchase or refinance.
First time home buyer experience was hassle free
I would like to commend Chris Scheetz on doing a tremendous job with my refinance package. Chris was a wealth of information for me and helped me with many decisions on the best type of refinance to meet my current financial situation. He kept me informed about exactly where we were in the process and showed up at the closing which I thought was a very professional touch. I can only hope Mortgage America values him as much as I did…Kudos to Chris!!!
Dealing with mortgage American was pleasent. I would recommend to anyone .
I couldn’t possibly be happier with Jeff Sowers and Mortgage America. Exceptional company! Thank you! will recommend Mortgage America every chance I get. again, Thank you, Brian D
The personnel were all very nice and professional. Great experience and very helpful for first time home buyers. Would definitely recommend to others!
The people at were really nice and understanding. We were able to move into our new home on time.
Chris Nein is the best Dang Mortgage Broker you’d ever want to meet!, true story I was looking to buy a house 2004 the realtor says” Call Chris Nein Mortgage America ” he’ll tell you if your qualified!
Well I was qualified the house sold to someone else, then I found a great place and Chris did a great job getting me lowest rate! I just re-fIed Friday and gotta better Rate ! Rachel P also was great
God Bless America🍀🍀🍀🇺🇸🇺🇸🇺🇸💚💚💚 thank you my friend
Our experience with mortgage America was smooth and comfortable all throughout.
Overall it was a wonderful experience the staff was attentive to all of our needs.
Tho whole mortgage process was smooth and on time!
Mortgage America made my first time home buying experience pleasant and the staff was kind and knowledgeable.
i had a good experience they where very thourough
They did a great job. The process was smooth and easy
As a first time homebuyer, I was afraid this process would be stressful and difficult. Working with Mortgage America made it as smooth as cream cheese on a bagel. I would definitely recommend them to any of my friends or family!
My settlement was on time and went smoothly. I have no complaints.
We had an absolutely great experience with Jason Breidinger and Mortgage America when purchasing our first home. The whole processes as a whole was easy and Jason made sure we understood everything before signing any paperwork. He was quick to answer any questions that we had and very patient with us. We would definitely recommend Jason and Mortgage America to family and friends that are in the process of buying a house or refinancing.
Everyone at Mortgage America was very helpful and easy to communicate with. When I had questions about the process and what was needed, my emails or calls always received a quick response.
It was fantastic – all my questions were answered and everything went great.
Our Loan Officer (Andy Dautrich) is truly one of the best. He’s great to work with and is willing to go the extra step to make things happen in a timely manner. Also, we’ve had Mortgage America service our previous loans. It’s great calling the office and not getting an automated answering service. On top of that, you will typically speak to the same person you talked to last time you called! I recommend Mortgage America to everyone I can!!
The whole process went smoothly and we closed on the day we had originally planned. We have recommended your company to several friends. When we buy our new home, we’ll be back!
Amazing, efficient service. The team was extremely helpful and executed on thier end rather quickly. Would highly recommend to anyone searching.
They made the process easy. All of my questions were answered quickly and accurately.
A great process. Communication was great and process went as smooth as possible. Everyone involved was a great help.
Chris Nein and his team are always professional and helpful. They work around the clock to make sure your mortgage approval process goes smoothly and on-time.
Jim Shields and Michele Kuhne were great! Everything was clear and easy.
We bought our first home with Mortgage America and was fortunate to work with Dina Gambol. She’s an excellent, knowledgeable, and responsive loan officer. She answered all our questions, returned all our calls, and made sure that our loan was processed smoothly and timely. Will highly recommend.
We have used Mortgage America twice to refinance our home loan and everything was explained to us so that we understood what we were signing.
Very good thankyou
While going through the process of purchasing my first home, I felt like I was in great hands from start to finish. I would definitely use Mortgage America in the future!
Great Service! Very fast and responsive to any questions.
Chris Nein and his entire staff of professionals were great to deal with and very thorough and responsive. The entire process from start to finish was painless.
Smooth process. Closing was a breeze.
Chris was personable and easy to work with. Was great about getting us pre-approvals as we looked for new homes!
I will recommend your business in the future if i come across anyone looking for your services. Melissa Doss was awesome!
Very smooth experience. They are very professional and easy to work with.
I want to give a big shout out to Jeff Sowers who helped me a lot. I really appreciated the step by step guidance he provided me. I also appreciate how he took the time to explain things and responded to emails at various times of the day.
I want to say a big thank you to Chris and his team they did a great job at giving us a mortgage. Thanks guys you rock
My husband and I enjoyed our experience with Mortgage America. Everyone was friendly and helpful.
From start to finish the process was quick and smooth. All our calls and questions were answered quickly and when calling you can speak to a human end not just a machine.
Mortgage America made an otherwise stressful, complicated process easy – to which we thank you!!
We had a very friendly and knowledgeable rep.
We were nervous being first time home buyers; however, Melissa Doss was extremely helpful and professional. She made the process go very smoothly and easily. We would definitely recommend her to friends and family.
We enjoyed working with Tayler Fitch as our mortgage broker. He was very personable, friendly, and easy to work with. Tayler helped us find the best loan, with the best rates, allowing us to be very stress-free and confident during the buying process.
Chris Nein was honest with us and told us upfront costs involved and told us that they would probably be less and they were. The whole process was smooth and professional.
Our mortgage contact Jason was very helpful and professional throughout the entire process answering questions and providing information in a timely manner. We were very happy working with him. The whole process could not have been easier.
I had a great experience with Mortgage America. Tayler Fitch was outstanding, and he was always quick to respond to me questions, and constantly kept me informed of how the mortgage application was progressing. I had a tight turnaround time from offer accept to closing, and Mortgage America made it happen.
Tayler was always available despite having a new baby. I really appreciated all of his advice and still continue to utilize all of his knowledge.
Mortgage America was able to close our loan in record speed to allow us to get into the home we chose quickly. It was appreciated!
Our experience with Mortgage America was excellent. As first time home buyers, it was easy to feel overwhelmed – but Jerry worked with our Realtor and made the process easy to understand and seamless. I would definitely recommend Mortgage America to my friends and family!
The service that we received in processing our loan was excellent. We received prompt notification that all information was completed and were kept up to date with the entire process.
Angela Colloi is a true professional and excellent to work with.
We found our experience very satisfactory.
Quick response time. My deliverables were explained perfectly.
Ideas of buying a new house/second house was overwhelming for me. Chris Nein made every step easy and less stressful as well as every one else I had contact with. Thank you.
As a Realtor, I always trust Mortgage America to find the best possible mortgage terms for my clients. I always encourage my clients to shop around and when they do, they always come back to Mortgage America because they always find that they have the best terms available. Their closing costs and interest rates make them the best short- and long-term option out there. Settlements are always on time and the process is always smooth. As a recent buyer, with rather steep demands for a fast closing, Mortgage America came through and actually managed to close the loan 3 days earlier than my originally proposed, and extremely aggressive, settlement date. I cannot say enough good things about this company.
Very prompt and professional in answering my many questions.
I never thought I would qualify to refinance because i was a cosigner for all of my children’s student loans. Chris Sheetz contacted me because he saw my current rate was high, and said he could work with my debt ratios.
My refinance with Mortgage America was effortless. At application I was given a list of documents to provide, I sent them in, and received notice the following week that it was approved. It really was that easy.
Jason was very professional and accommodating to our schedule
Friendly, helpful, and easy process for first time buyers
The entire process went extremely smooth. Mortgage America took the pressure and headaches associated with buying a house completely away.
In choosing Mortgage America, you are choosing a local company and it truly shows. They were there from start to finish and proved to be a valuable resource every step of the way. They know the Lehigh Valley and it was awesome to have a local company on our side.
The Mortgage America team was fantastic! They were professional and the whole process went off without a hitch. I would highly recommend them to any potential home buyers.
We have bought and sold three homes. This has been the smoothest and least stressful closing we have ever had. Every step of the way, Mortgage America staff were with us and letting us know what wee needed, when we needed it, and how to get it. We always felt comfortable in the knowledge that any question we had was answered quickly and in terms we could understand, and our fears were always allayed by the professionalism of Matt Himmelreich and Penny Patrick.
I had a fantastic experience with Mortgage America. From the knowledge, constant communication and responsiveness and willingness to problem-solve any challenges along the way, I was thrilled with the service.
We had a great experience with Mortgage America. We had our VA loan processed in 30 days! From what we understand, a VA loan usually takes longer, but your dedicated staff made it happen for us in 30 days (with the Memorial Day holiday at the very end of it too!). Thank you for a great experience.
We got 2 mortgages from Mortgage America and our experience with Mortgage America has been great both times.
Marla was helpful with all the questions I had , and I had ALOT of them !! and I wasn’t happy with interest rate at first but she helped lower it!!
I had a great experience. I would recommend you as a lender.
Tayler was fantastic to work with – extremely helpful, explained things thoroughly, and always available when I needed him. He made me feel more relaxed about the home buying process.
Great communication, easy to work with. They made it happen in my short timeframe. Excellent work by Matt and his team.
Chris Nein and Jill Swantek were helpful to us and guided us through the whole process making it smoothly and pleasant. Awesome people to work with. Thank you much
Thanks for a smooth transaction
Angela was a total rock–communicative, available, responsive and ready to answer the most mundane or challenging question. Rarely do you find a lender who is willing to pick up the phone and work creatively, I’m lucky to have found her.
Mortgage Bank America (MBA) was there for me every step of the way when I obtained my first real estate investment property. They answered all and every questions that I had. I am very happy with the MBA Team (especially Marla Buck), and will reach to her again for my next property.
Great from start to finish!
Mortgage America was located close to my home and had convenient parking. The staff was great and I was able to secure my loan quickly.
The entire process, from pre-approval to closing, went very smoothly. Thank you so much!
working with mortgage America was a great experience. They made home buying much easier than I had anticipated!!!
Mortgage America made buying my home a stress free, smooth process. They walked me through the entire process step by step. A++++ Service.
It really was a pleasure to deal with Mortgage America!
Mortgage America is a dependable, competitive, and enjoyable lender to do business with. I throughly enjoyed working with Mortgage America because they treat their customers with the highest of customer service. I highly recommend future home buyers trust Mortage America to handle their home mortgage needs.
Tayler Fitch told us about all the options that were available. He did an outstanding job. Karen Leiser in the processing department processed our mortgage in the time we needed to close our mortgage. She also did an outstanding job. A great company to do business with. – B.B.
This was a seemingly stress free process.
I had no issues getting a hold of someone and getting questions answered in a timely manner. Someone was always willing to help out when it was needed.
Mortgage America is an outstanding mortgage servicing company. From honest and reliable employees to fast and prompt service, every aspect is handled professionally and completely. I would 100% recommend Mortgage America to all my family and friends for every mortgage need.
it was great, no waiting at settlement table not like the the crap that went on at my closing of my other house. Stayed on top of people to get thing accomplished
Andy was very helpful as well as Jessica to answer all my questions and help us with obtaining our information.
They were easy to work with because they worked closely with our realtor.
Jim Leonard took thru the loan process in an efficient way, keeping us advised on each step and is always available to promptly answer our calls. It was a pleasure to work with him.
Thanks for everything! We had a great experience working with Chris Nein and Elizabeth K.
Everything went very smooth from start to finish. Now we’re in our new home!
Tayler Fitch was exceptional! He answered all our questions thoroughly and in a timely manner. He even made the mortgage process smoother and less stressful than I thought possible! I would definitely recommend Mortgage America to anyone looking for a lender.
Mortgage America provides a superior service
Everyone was polite and professional. My questions and concerns were addressed in a timely manner and the process was smooth and efficient.
I was a great pleasure to do business with.
Kevin Sutera was great to work with! He really helped us understand the process of selling our home and buying a new one. He was quick with getting back to us whether it was to answer questions or run numbers on homes we were interested in so we could make informed decisions. Kevin made sure the settlement process ran smoothly and helped make this a really great experience for our family. Thanks Kevin!
Awesome, easy, fast and comfortable.
Jim Shields and his entire team were wonderful to work with. I was looking to purchase my first home, and they made the process very intuitive and easy. They were very helpful and answered all of my questions completely and almost immediately. I highly recommend Mortgage America!
Mortgage America was very professional and made the process less stressful.
The mortgage process went very smooth. We would recommend Mortgage America.
Dave was outstanding, couldn’t ask for a better mortgage process
Mortgage America made the process for getting a loan smooth and painless, during a very stressful time.
Thank you for your professional and courteous service.
Bill Bailey in Wyomissing was fantastic. Walked me through everything and was patient in answering my questions. This was my third home purchase, and the first time that I think I truly understood the process fully.
Dina was amazing! She was so organized and professional. She answered all our questions and was with us every step of the process.
Kyle was great to work with. He was available whenever I needed anything and everything was handled in a timely manner especially when we needed things sooner.
Entire process was quick and easy. Jeff went the extra mile to ensure things got done. They care about the customer
Very professional. Process was smooth and on time Tayler and Michelle were wonderful
Melissa did an excellent job keeping me informed along the process. She truly has a passion for what she does.
Superior service from beginning to end. Thank You for your committed service.
The process was easy and Marla Buck was fabulous. She was always available to answer any questions and process all the needed items.
I will recommend people in the future. I just don’t have anyone that is in the market for a mortgage at the moment.
Kevin makes the entire process simple. It was great working with Mortgage America.
The whole process from start to finish was seamless and all persons involved kept me updated along the way. This was the second time I financed through MA and if there ever comes a round 3, you can bet, I will comes see you guys again!
I chose Mortgage America for my re-finance because of my personal association with Senior Mortgage Originator Chris Nein. I know him through his community service activities and knew him to be a man of fine character and standing in the community. He had also handled loans for two other friends of mine, whom I knew to be very pleased with his service. Chris delivered outstanding personal and professional service throughout the process, which resulted in a smooth, accurate and timely re-finance. Suffice to say we were very please with our experiences with Mortgage America.
I worked with David Oswald even before I was ready to start looking at house. He was able to clearly explain the mortgage process and he was quick to answer any of my questions. He worked hard to help get the mortgage plan that was right for me and to get everything together in a short time frame. I will definitely go back to David and Mortgage America.
It was easy, friendly, and quick. I didn’t have to call often.
Angela Colloi was great and very helpful. Our whole transaction was really smooth and easy! Everyone said of our process, they have never heard of a sale going so easy and well!
Being first time home buyers, Mortgage America made the process very easy and smooth. Our loan officer we worked with was very accommodating and allowed us the time we needed to make a decision and follow through. They definitely had the lowest rate out of anyone!
Great experience as always.
Being a first time homebuyer can be intimidating, but Andy was always a phone call away and willing to answer any questions. The buying process was very smooth and we felt comfortable with his guidance!
I was very pleased with the entire experience. I had used my bank for a mortgage and for a refi a few years ago and it was a nightmare. Mortgage America did a great job for me!
Wasn’t expecting mortgage to be sold immediately.
We worked with Marla Buck in the Whitehall, PA office. She was extremely professional and timely. She was diligent in explaining every aspect of the process and provided us with excellent customer service at all times. I recommend or use Mortgage America again without hesitation!
My experience with mortgage bank America was the best there is. From the day I said yes to the day we closed was 21 days. This was a first for your company and it was done with all for me. I can not express how much that meant to me, being able to purchase my first home.
I was explained the process and felt comfortable with everything.
The whole process went smoothly. Jeff, my broker, answered all my questions in a timely manner and made things very easy for me. I would definitely recommend Mortgage America to others.
Being first time home buyers, my fiancé and I were a bit overwhelmed. However, Kevin Sutera and his team at Mortgage America made the process seem quick and easy! Not to mention, they took the time to answer what seemed to be a million questions.
I’m happy everything went smooth and on time.
Andy Dautrich was wonderful to work with, and was extremely courteous and competent during all facets of our house purchase process. I would recommend him and his colleagues to anyone requiring the services of a mortgage company.
Mortgage America was great in helping a first time home buyer understand the process and aid in all aspects of the purchase to ensure a smooth and simple closing.
Satisfactory experience beginning to end.
Angela Colloi is the best. We have worked with her for years and she is extremely professional and on the ball. Top notch service and we would not work with anyone else.
Chris went above and beyond to get us approved for our home. He was also always available when we had issues
Mortgage America made my first home buying experience pleasant and painless!
I had a wonderful experience dealing with Mortgage America. Everyone I dealt with was friendly, pleasant, and helpful.
They met with us face to face to go through all the documents and questions we had with the documents.
I don’t know of anyone right now looking to open a mortgage, but if someone I know does start looking, I would recommend Mortgage America.
The staff was helpful and cordial.
Our loan servicing process could not have gone smoother thanks to Kevin McGilloway and his excellent staff. We wouldn’t hesitate to have you service a loan or refinance in the future. Thanks!
Mortgage America did a good job servicing my loan.
I was very impressed with the service I received from all the Mortgage America employees. The staff was knowledgeable and everything went exactly as it should. Quick and painless!
Everyone was friendly and answered all of my questions. They made the process as easy and painless as it could be.
Bill Bailey was our broker; he was excellent and a pleasure to work with!
I already referred my mother in law, Melissa Z. She is in the process of securing a loan.
Quick and easy.
Jerry Wehr was very helpful with all the questions a new home buyer could have.
Good experience for first time buyers.
Geoff McCloskey did a great job of making the refinance process as smooth as possible. I literally just gave the documents he needed up front, and didn’t hear a word until he had a closing date for me. Perfect.
Jason was great: very knowledgable, patient and thorough. Mortgage America also provided me with the best rate! I would definitely recommend it.
Great, on time and cares about the customer.
good experience with Chris Nein
Mortgage America made the process of getting a house very smooth and easy. I am so happy we choose to do this with them!
I have used Mortgage America for past refinances and my new home.
Chris Nein makes the process quicker and he was very helpful
Awesome job from top to bottom, I dealt with Chris Nein personally and Jill who really helped close the deal via email. A++++++
we were on a time limit with our closing date and Jason and his team helped us make sure our closing date stayed on track. we would recommend mortgage America to anyone!
My experience as incredible. Form start to finish, the communication was excellent. My main contact, Dina, was phenomenal. She was always there for me around the clock. She buffered everything for me and explained everything to me so that I could understand. For such a roller coaster process, she smoothed everything out. Thank you
Mortgage America went above and beyond our expectations. We were so happy with our experience. It was very easy.
Geoff McCloskey is great to work with!
Mortgage America made the home buying process easier. They were very informative and quick.
All of our questions and concerns were answered quickly and all commitments were met. We closed on time without incident. Everyone was very responsive and helpful. This is the first close process I have been involved in that went without incident. Thank you for your professionalism. I would recommend to a friend or family member but don’t have anyone to refer at this time.
Chris Sheetz was very helpful and organized which made the loan process go smoothly.
This is the second time we have used Mortgage America to buy a home. We were extremely satisfied both times and have recommended all of our close friends who are searching for a home use Kevin McGilloway.
Bill was excellent in answering all my questions and walking me through the paperwork. We were able to handle everything remotely (we were relocating) and I was happy that everything was smooth and on time for closing. The only negative in the process was that I felt the mortgage underwriter was a little overly exhaustive in her background investigation even though I expected a meticulous process.
I had little experience with the mortgage loan process but Mortgage America made it very simple. I was treated with respect and felt comfortable. Thank you. I love my new home.
Seamless process. Everything went smoothly.
Mortgage America was very helpful and was able to answer all of my questions promptly and accurately.
I could not have asked for a better experience with Mortgage America. My Loan Officer Jim was available to answer all of my questions. He took the time to explain details I was unsure of and he made a stressful time for me as easy and painless as possible. I can’t thank him enough!
It was the fastest mortgage application process & approval we have ever been through. Thank you
Damian was extremely professional and explained every step of the process in a way that was clear and not condescending for me as a first time home buyer! Very grateful for his expertise and sense of humor throughout the process.
Elizabeth was awesome, was very fast and kept the ball rolling.
A good experience.
I purchase rental properties and was using Wells Fargo for years. I switched over to Mortgage America for all new purchased and have been shocked at the difference in level of service. The process is quick, accurate and efficient. I will continue to use Mortgage America for years to come!!
I currently don’t know anyone looking for a mortgage but would recommend Mortgage America in the future. I really don’t think the whole process could’ve gone any smoother. I had a relatively quick closing date but everything was completed in ample time.
Our loan process could not have gone better, everything was beyond expectations.
Mortgage America did an outstanding job of helping me get into my home. Thank you Jeff and Mortgage America for your superior efforts and all your help to make the process very easy.
Mortgage America made the loan process of purchasing my first home a breeze. Thank you for all your help!! Jason Rocks!!
The experience was quick and all our questions were answered.
As first time home buyers, Bill Bailey made the process quick and painless. All of the Mortgage America staff we worked with up until closing were extremely knowledgeable and I will be sure to use them again come time for a new home!
Jeff of Mortgage America made sure to keep on track with my closing despite some last minute issues that came up. He answered all my questions in great detail in a way that I could understand. I was definitely satisfied with my experience.
My closing was effortless due to Mortgage America!
Aside from a minor confusion with who was handling my loan, I had a very wonderful experience, and I look forward to working with Mortgage America again in the future.
I was originally planning to get a mortgage with my bank until my agent told me about previous clients working with Mortgage America. Am I ever glad I went with Mortgage America! I got a much lower rate and had an easy experience!
Professional and knowledgeable staff made the mortgage process simple and stress free.
Chris Nein was amazing to work with. He was professional, prompt, and knowledgable. He knows everything about the mortgage process and we always felt like we were in good hands. As first time home buyers, we were nervous, concerned, and had a million questions. Chris was there through the entire process to put us at ease, and reassure us that all was well. His relaxed demeanor calmed our nerves and made it easy to ask questions about numbers and about the mortgage process.
I loved working with Jason. He was very helpful and clearly explained my loan terms. I had a great experience overall.
Good service from very helpful, friendly & professional people.
Very easy to work with, answered all my questions in a timely manner and where very helpful with all issues.
I’m happy with how the whole process went.
I was new to the mortgage process. Michelle, was great to work with and answered all of my questions.
Angela was great! Very knowledgeable and had me prepared before we went in there. Got an awesome rate with no nonsense.
Penny and Matt in the Schuylkill Haven office truly went above and beyond while processing our mortgage. Penny was even able to meet me to pick up some documents after hours. Great customer service!
Great experience as always
Jeff always kept me informed and advised me of the latest rates. I was advised of the savings if I refinanced. I am very thankful for the savings.
Mortgage America service was great! Very positive, always available for questions. Made process easy and stress free.
The process was quick and easy. Jeff listened to my situation and came up with the best option for me.
Everything was very organized at settlement, making it a smooth process.
Kevin was informative, honest and a pleasure to do business with.
Damian was so good and positive during every step of the process.
Jason made the process very enjoyable. He has a great wealth of knowledge in the mortgage industry.
Mr. Nein was very efficient and professional. He made the entire transaction very pleasant.
Chris was always quick to respond to questions. Friendly and courteous; knowledgeable and accommodating.
All questions replied to quickly. Very straight forward and organized. Both Jerry and Julie were great.
Jeff did a great job for us. Very good with follow up, very professional and friendly.
Jeff Kraus worked very hard to provide us with the right mortgage loan.
Jerry and his team got the paperwork we need and helped on what was needed on a very tight time constraint. I would recommend Jerry and Mortgage America for those looking for a house.
Chris made the entire process very smooth and hassle free.
Thank you Mortgage America – settlement on January 22, 2016 went off without a hitch!
The exceptional service, assistance, clarity and professionalism provided by Mortgage America specifically Kevin Sutera and his team (Lisa Andrew and Pam Zingales) made refinancing of 2 mortgages a painless, stress-free and satisfying experience. He was recommended to me by Angela Stubanas of Remax while trying to decide on selling/buying or refinancing. The patience and knowledge shared was reassuring that I made the right decision.
I would HIGHLY recommend Mortgage America.
I will be contacting Kevin for any future mortgage needs with the certainty that I will be treated with honesty respect and outstanding customer service.
Thanks Again Kevin!
We just wanted to take a moment to thank Tayler Fitch for all his help in getting us approved and through the mortgage process. As first time home buyers we found him easy to work with and extremely helpful as well as knowledgeable about the types of programs we could qualify for. He made the entire process much easier than we expected and we would certainly recommend him to anyone looking for their first home.
Jason is wonderful, timely, professional, dedicated and excellent. We love him and will continue to always do business with him.
Everything was explained very well and Mortgage America got the job done quickly. Jason was awesome and kept in touch with every detail and everything we needed.
Kevin was helpful and easy to work with throughout the entirety of the process. Thank you!
Matt was both personable and engaging. He (and Penny) made this process exceptionally easy and stress-free. I cannot say enough about Matt’s work ethic. He truly went above and beyond the call of duty. Thank you Matt!
Tayler was always available to answer questions. Everything asked was done in a timely fashion.
Everything was done professionally and on time. Great job!
Excellent service. Very prompt responses to our questions and convenient to our needs. Jim was great! He was extremely knowledgable and patient with us as we were first time home buyers.
Harry was very organized and easy to work with, which made for a very smooth closing process.
Michelle was recommended to me by a friend and her helpfulness and attentiveness to my questions exceeded my expectations.
I was on a deadline to buy by the end of the year and with your help we did it! As a first time homebuyer, I had many questions which Michelle answered with patience. Her knowledge is a great asset to your company!
Chris was always very nice and sociable on the phone.
Tayler is as good as they come; an outstanding, professional young man who deserves praise. We thank him for his commitment of service.
Chris was very efficient, friendly, honest and helpful.
Marla was very professional.
You are the best Michelle!!! 🙂
Chris was great. Very helpful, very informative. It was a pleasure dealing with him.
Chris did a great job!
Harry did a great job of walking us through the process and all our options.
The process went very smoothly and easily. We felt very comfortable as every step of the process was explained to us. Michelle was wonderful. It was great to meet with her and have a personal touch with our mortgage.
Very prompt and easy to work with.
There isn’t any aspect of this transaction that needs improvement. The process was completed without a problem, changes or stress. It was pure bliss! It was as simple as buying a gallon of milk.
Talyer was easy to work with, helpful and went out of his way.
We had an absolutely excellent experience! Marla answered all our questions and was extremely helpful.
Thanks to all for the terrific service!
Harry is the best.
I never had a problem speaking to a real person when I needed to. It was great to be dealing with a local company. Marlawas very helpful tp work with. She was professional and friendly.
The process was painless and not time consuming.
Jerry made my 1st home buying transaction fun. He is highly recommended by me to my friends and coworkers.
This was the best home experience we have had.
Tayler was fantastc! My mortgage processed quickly, efficiently and was practically a pleasure.
Thank you so much for all you help! You are the best!
Great job. Two thumbs up!
Tayler did a great job and did everything possible to get us the best deal on our home.
Michelle was very helpful and always answered my questions.
Lisa and Tayler were very kind and professional! They were always there for me if I needed help or to answer a question. I couldn’t have asked for better customer service. Thank you!
Very nice and professional people who were very informative about the whole home buying process.
Harry was a pleasure to work with. Everytime I neded anything, he was there and provdided prompt information.
I really enjoyed working with Michelle. She was very helpful.
Kevin was excellent in explaining the entire loan process.
Chris was extremely flexible with our schedule and easy to work with. He is very knowledgeable and made us feel at ease. We have complete trust in him.
From the moment I contacted Michelle, she wasted no time answering my questions and getting the process started. The entire staff at Mortgage America was friendly, helpful and extremely timely in their replies.
Jim was easy to work with and always available.
Jeff was nice and very helpful.
Top notch service. Marla was very prompt and courteous. She was very pleasant to work with.
Michelle did a top-notch job. I would highly recommend her to anybody looking to buy a home. She made the process as easy as could possibly be. I really appreciate her patience and professionalism.
Any employee we came in contact with was cheerful and very helpful. Marla helped us get our mortgage 8 years ago and we were very thankful to have her help again.
Jerry spent quality time working with us when we met to complete our loan application.
Chris was outstanding to work with.
Everyone I spoke with at Mortgage America made a great effort to answer all my questions.
Convenient as they worked with my busy schedule.
One-of-a-kind service, truly.
Mortgage America went above and beyond. Great service!!!
Chris was incredible. He stayed with me when others had given up.
Tayler did a great job He was always available to answer our questions. He kept the process painless.
Straight shooter who gathered what was needed and made this happen seamlessly.
Michelle made us feel very comfortable & confident with everything. She explained everything so we understood & were well educated.
Everyone treated me with respect. Christ went out of his way to come to my home to made copies of everything for me. Thank you again!
Quickest refinance I ever did!
Harry was very helpful and pleasant to work with.
Michelle was very fast getting back to me.
Harry is a professional and great to work with.
From start to finish, Michelle was there with any concerns I had.
The entire team was beyond superb. We believe that we received the best experience available.
Bill is on time, accurate on target dates, prompt with responses. Answers questions at customers level. Makes customer comfortable during meetings.
This is our 4th home we have purchased and this was by far the easiest transaction.
All our questions and concerns were addressed promptly. It was a pleasure (and always is) working with Kevin. We have been using him for 8 years.
Michelle is very professional and knowledgeable. I would definitely recommend Mortgage America.
Chris did a great job. He kept me informed each step of the way. I’ve recommended you already!
Chris was knowledgable with the info that was given to me. He took the time to explain and make sure I understood the process. Thank you Chris!
Mortgage America explained the process very well, was prompt and efficient in responding to our questions, etc.
Angela is great!
Everything went as planned. Sharon at closing was wonderful and very well organized.
Andy was great to work with, very helpful in learning how to monitor mortgage rate. Always prepared and easy to contact.
Mortgage America served us very well and our loan office Tayler and underwriter Angela were fantastic. They were cordial, professional and always available for questions.
Lightening fast response time. Very professional and friendly. Smooth process even in the month of December.
Marla made the entire process as stress free as possible. Her professionalism shined from begininng to end. She was a delight.
We just closed on our house in Palmer Twp a few days ago. If not for the hard work and great effort of Tayler Fitch this deal never would have happened. We originally were working with Quicken Loans which was a disaster right from the beginning, They masterfully mismanaged our mortgage to the point that we were scrambling for a new company 3 weeks before our closing date. Our real estate agent referred us to Tayler. It was the best move we ever made. He was extremely polite, professional, knowledgeable and fantastic from start to finish. He answered all of our questions and was great with following up on every detail. . He helped us every step of the way and was able to secure for us a very good mortgage package. Quicken never told us about programs available to us in PA. They were the assembly line version of mortgage dealings. Working with Tayler and Samantha Blose was a pleasure and inside of 3 weeks they were able to accomplish what Quicken couldn’t do in 3 months. They are both a credit to your company and we highly recommend anyone looking for a good mortgage experience to contact Mortgage America and ask for Tayler. They won’t be disappointed. Thank you both!
We felt very comfortable talking to anyone I had contact with!
Both Marla and Holly are easy and pleasant to work with.
Getting my mortgage was a very easy process. Everything was explained in a way that was relaxing and enjoyable. I felt everything was definitely going to go smoothly.
We were completely satisfied with all phases of mortgage transaction. Michelle is very understanding, exceptionally knowledgable of everything we encountered. She has our highest recommendation.
Prompt service, always available to answer questions, even on weekends and after business hours.
Chris was extremely helpful, accomodating, professional and knowledgable. Terrific personality-a compliment to his professionalism.
Very good service.
I couldn’t ask for a better homebuying experience.
Marla was pleasant, knowledgable and easy to reach. She looked out for our best interest by monitoring interest rates and locking us in at a low point. We were very pleased with the excellent service.
I have worked with Michelle on a reference and purchase. She provided great service borth times. Always helpful and quick to respond.
Leon kept me informed through the whole process; very pleased.
Excellent service. Tayler was outstanding to work with, as was Samantha.
Efficient, timely, kind, knowledgable, professional and caring. Those are the few words to describe Harry.
Michelle was an absolute pleasure to work with. Any questions I had she answered and made us feel very comfortable.
Everything was very smooth, Angela was excellent.
Excellent ratings for Mortgage America. We have used them multiple times for both purchases and refis. Jim Shields provides quick turnaround on paperwork and questions and he communicates well. Calls to Lisa H. regarding payment changes are handled professionally. A great experience from start to finish.
Kevin was a great to work with. He always took time to explain each step and made sure he answered all our questions. Everything went smoothly thanks to him.
Excellent professional service. Very much appreciated.
Very accomedating, friendly and informative.
Andy returned my calls promptly and kept me informed throughout the entire process. Everything was explained very clearly.
The service provided by Marla and Holly was fantastic. They both returned my phone calls. I was made to feel as if I was their only client.
Everything was made very clear for us. Michelle was amazing!! Always got back to us quickly and answered all questions even when we asked them multiple times.
Dave made 1st time home buying a breeze!
Over a very painless process. Thank you for explaining everything in terms we could understand and for always being available even on weekends. It was truly appreciated.
Tayler walked us thtough the requirements for our loan. He helped secure us a very competitive inerest rate which helped save us a lot of money and allowed us to feel comfortable with the purchase of our home.
Jeff was very helpful. Explained everything we needed to know.
Jim answered any questions we had and was very nice.
Service was top notch. Everything was explained well, presented in front of us and the entire transaction was so smooth. Great job to all your staff.
Marla was professional, pleasant, conscientious and a pleasure to work with.
Chris was always responsive, well informed and prompt.
Each and every person we dealt with at Mortgage America was fantastic!
Michelle was always available even late at night and weekends. Very accomodating!
Tayler kept us constantly informed, asnwered all questions and was readily available to us.
Chris was great. He is a total asset to your company.
Jason was extremely personable. He understood exactly what we were comfortable with and never made us feel concerned.
Michelle provided all the necessary information needed, made sure all details were taken care of and made me feel as though my business was extremely important.
Chris always stayed on tope of the situation
Kevin responded to all of my emails very quickly. He was extremely informative and courteous over the phone. I would highly recommend Kevin to anyone.
Thank you for making our refinance painless.
Bill Bailey was extremely helpful. I would recommend the company/Bill bailey very highly. Bill was great at explaining everything. He was also very quick in his responses.
Professional – Courteous – Well informed. Kept me very informed – Likeable – Appreciate you Chris Scheetz!
Excellent service! You’re A++, thank you!
We were first time home buyers and Marla answered every question we had.
Bill made buying a house easy. His financial advice was perfect to ensure our successful purchase of a new home.
Michelle was very efficient. Everything ran smoothly. I was very happy.
Thank you for all your hard work. You made everything pleasant and smooth.
Harry made the process very easy and he is very knowledgeable.
Tayler really helped us understand the loans that would work best for us. Meeting face-to-face helped create a more personal relationship and Tayler met our expectations and then some. I will definitely recommend Tayler to others!
Michelle was very professional and explained everything in great detail. Michelle has excellent communication skills and is very efficient. I could not have asked for anything more. Thank you!
Third house and I’ve always used Mortgage America. Always accessible and reachable. Always willing to answer questions in the most thorough and quickest way possible whether it is early appointments, text, email, phone at almost any hour. Chris Nein is the man.
From start to finish we had a great experience with our refinance. Chris and his staff made this process so easy and stress free!
It was overall a good experience.
Tayler was helpful through all the steps.
We dreaded the process however Kevin Sutera was professional and made the process “painless”. His “team” and especially Lisa were outstanding. We can’t thank you enough and wouldn’t hesitate to recommend.
What a wonderful experience. Thank you!!
Michelle was very good. She always called me back from my questions.
Just a follow up note to express my gratitude for your help and understanding on my last payment.
As an FYI, I’d like you to know that I have nothing but gratitude and appreciation for everything you and Mortgage America has done for me. The mortgage initiation, closing and servicing truly could not be any easier. I’ve purchased and sold some 20 homes over the past many years…. And have not worked with a single organization which makes the process so simple AND efficient.
For proof, one only need to see that you’ve helped me 4 times over the past 5 years. Buying my current home, refinancing a vacation home… then repeating the process again a few years later.
Moreover, I’ve given several referrals (and closed) to Jeff Kraus.
Again.. Thank you!
We would highly recommend to anyone buying a home how helpful Samantha is. Tayler helped us throughout the whole process, answered every “stupid” question with a smile.
As a first time home buyer, I wasn’t sure what to expect. Great people, they really helped me out. Also, if you are a veteran and looking to use a VA Loan, these are the people to talk to.
This is the second time we used Mortgage Ameirica! Harry is the best. He explained everything we had questions about. TOP NOTCH!!!
Michelle is great to work with. Professional and expedient.
I was surprised at the high quality service I received. You don’t get that everywhere. Michelle and Julie were a pleasure to work with. The made a confusing process very seamless.
Kevin Sutera gave us extraordinary service and completed our application process in record time during the busy end-of-year holiday period. We are very grateful.
Holly was extremely helpful throught the process.
Michelle would respond to our questions at any time of day. She was wonderful!
Marla was very helpful in finding answers to our questions. Great customer service and very friendly.
Jim was quick and efficient with all questions. Refinancing was completely painless due to all of Jim’s help.
David was great to work with. I really appreciated him monitoring the daily mortgage rates and helping to ensure I receive the lowest rate possible.
After having Wells Fargo send me info about refi options, then being turned down by them, I knew to contact Mortgage America to help get us refi options to work. Michelle has always been great to work with.
This was our second time dealing with Harry. He is very knowledgable and explained everything to us. It’s a pleasure to work with such a professional. We will work with him again and recommend him.
Michalle always responded quickly to any questions or concerns I had.
Tayler was great. He was very helpful and took the time to answer our questions even after settlement.
Great with a first time home buyer. Quick and detailed, calming and patient during every encounter (even on the phone). Geoffrey is very professional and organized. Thank you for all of your help!
Matt made my whole loan process very easy and it was a pleasure working with him.
Chris and Samantha were excellent at their profession.
Jeffrey was very nice and professional, but still very personable as well.
Emailing was fine, fast and easy!
Everyone was friendly.
Mortgage America helped get all we needed done quickly and efficiently. Everyone was helpful and timely in responses and thorough.
Tayler was very helpful and was great at getting back to me quickly when I had questions.
Michelle was outstanding.
Marla was very helpful and knowledgable.
Awesome-made everything so easy & smooth. Tayler was so helpful and knowledgable.
Jeff was very helpful with explaining the process and my options. Jeff was always available to answer any questions or help in any way.
As a young first time home buyer, I was nervous and had a lot of questions. Kevin always answered my questions thoroughly and timely. I trusted him and the process, felt like I was in good hands.
Michelle was absolutely wonderful! Everyone else was helpful as well. Michelle provided great service to us! She is easy to talk to, is a hard worker and genuinely cared about helping us. She is the best, we would recommend her. We look forward to working with her again in the future.
Tayler was always available and very helpful. He was great to work with.
Michelle went way above my expectations. She was always available to answer questions and explained things to me. I have already referred some people to her. She is awesome.
I appreciate all your help throughout the purchase of my new home. The process was as seamless as possible and I?m very satisfied with your services. Thank you again!
Mortgage America is very friendly and helpful. They promptly responded to messages and kept us informed of all steps in the process. They properly set our expectations and delivered on what was promised.
I was thrilled to have people respond promptly to me!
Michelle was wonderful to work with!. She’s very knowledgable in her field.
Chris worked above and beyond, great service!
Tayler explained everything and made sure I was comfortable with my loan.
Thank you for your help and patience Chris!
I always had a ton of questions and Marla was always available to answer them.
Marla was the tops!!!
Much thanks to Chris Nein and his team. They are great to work with!
Dina was awesome. Always available to answer questions.
Michelle went above and beyond to ensure that our needs were met and that we understood the process. She was extremely professional and personable. Loved working with her!
Michelle was great to work with. Great communicator and organized.
Michelle was excellent! She always answered emails even when I felt like a pain asking all kinds of questions. Great Job!
Clear explanations and easy instructions. Chris was outstanding.
Michelle is the ultimate professional. Very informed, repsonsive at all times & very pleasant to work and communicate with.
Thanks for taking the time to explain all the documents and the process. Buying a home for the first time can be nerve racking and intimidating!
Jeff was able to accommodate our schedules very easily, even though the schedules were hectic.
Jim was patient as he walked us through the process and very professional. We are very grateful.
As first time home buyers, it was daunting to think we had so much to do. Jeff took all questions we had and took care of it so we could make educated decisions and not stress over researching our answers.
Tayler was extremely helpful throughout the entire process. He also returned calls & emails promptly, both day and night
Chris was great to work with and made the process very easy and convenient.
This is our third mortgage from Mortgage America. We were impressed as first time home buyers that we returned again and again.
Best service ever!
Chris had great professional service. He was very easy to communicate with.
Jim was a great help as I was very informed about the process.
Harry was quick and always available on the shortest of notice.
We received excellent service and attention from our loan officer. We also felt we were in great hands and the communication from start to finish was great!
Chris Nein was extremely helpful. He took his time to make sure I was fully informaed. He is very friendly and made this tranformation smooth. I will definitely refer him in the future.
I hate having a mortgage but I have to have one and I wouldn’t want it with another company. Mortgage America is great!!!!!
Tayler is knowledgable, available and quick to respond.
Kevin was easy to get in touch with and very responsive.
Very helpful and quick to respond to our questions.
Very fast which I appreciated. Marla was a joy to work with.
Abstract company said you’re the best to deal with.
Tayler and Samantha were great to work with. Always willing to answer my questions and provided thorough information.
Perfect experience! Tayler was extremely professional and very helpful. Thank you so much!!!
Jeff is a very professional, yet personable man. He worked well witrh us during both the high and low points throughout this process.
Jim was great to work with. He helped me all the way through the closing phase of buying my current house. He also got me the best rate on the market while my credit was less than perfect. I will definitely recommend M.A. for any home buyer, and will probably work with them when I get ready to buy again.
Michelle is easy to work with and easy to talk to.
Tayler was very accomodating with our schedules and got back tot us in a timely manner with answers to any questions we had.
Chris was very professional and patient as we went through our loan options. It was like doing business with a friend. We will definitely do business with him again.
Tayler was a wonderful person to deal with!
So very helpful! Thank you!
They always called or emailed to have great communication.
Marla was excellent!
You really are Lehigh Valley’s #1 Mortgage Company!
My #1 mortgage company, never a complaint from me or my clients.
As during our last experience with Mortgage America, everything was handled timely and without issue.
Chris Nein is the best. Always responded promptly, made the process seem effortless!
Michelle was available anytime we needed her. She answered all of our questions with no judgment. I will work with her again!
Tayler was great help all the way from start to finish process. No way that we can say how much we appreciate all the time and effort Tayler put into it!
Angela is fantastic. On top of everything.
You went above and beyond to make my closing happen.
We are happy with your services. Thank you.
Michelle was amazing to work with and very professional.
Chris is awesome! I would recommend him to anyone!
Michelle & Julie were a pleasure to work with. Extremely professional & prompt with detailed follow up. I was blown away with how quickly Michelle would return/respond to any questions or concerns I had. I will absolutely recommend Michelle and Mortgage America to anyone!
Any information was sent out in a timely manner. Any questions we had were answered promptly.
Chris came in and signed paperwork on a Saturday to meet my schedule.
This is our 5th time using Mortgage America. Excellent service.
Amazing! We settled in a short amount of time with the help of Michelle and Jessica who kept in contact with us to get the mortgage processed. Michelle, we are enjoying our new home due to all of your hardwork.
Marla was with us every step of the way.
Marla helped me through the entire process from start to finish. She was efficient and quick to respond to my changing needs and house hunting. Thank you!
Mortgage America provided a smooth, informative, error-free service! I felt confident in them throughout our home purchase. Tayler anwered all of our questions and put us at ease.
Outstanding, well informed and delivered as promised. Thank you!
Marla made the process “pain-free”. She was very nice, professional, caring and informative.
Chris Nein was great help. Always very professional and answered all our questions. Thank you.
Very helpful and informative.
Enjoy working with Kevin!
All were very helpful and the process went extremely smooth
Questions answered very promptly.
Couldn’t have worked with anyone better than Jim!
Michelle was a big help. Thanks so much!
Everyone was extremely courteous and professional. Michelle always made certain that I understood the proces, answered any questions or concerns I had.
Marla was quick to repsond, thorough and informative.
Chris was very helpful.
Harry Keller really took the time to fully explain all the numbers involved in the mortgage.
Michelle was very professional throughout the whole process. She was easy to work with and we were happy with out home buying experience.
Michelle is a pure asset to your company.
Marla helped in every matter. She answered all questions, explained thoroughly all programs.
The service and communication with Tayler was amazing. He really went above and beyond.
Jerry went above and beyond in helping to keep a clear understanding of all that was needed from us for an easy closing.
Michelle would reply to my questions within minutes no matter what time it was (nights/weekends/etc).
I am extremely happy with the service I received. Everything was accomplished in two days what another mortgage lender could not do in two months! Michelle took the stress out of buying a home.
We loved the attentaveness and help every step of the way.
Michelle was very professional and courteous.
Thank you so much Michelle for all your knowledge and hard work. It was a pleasure working with you!
From start toi finish, the process was easy and seamless.
Andy was always on top of things. Quick to answer any questions or problems that came up.
Wonderful personal and professinal relationship. Our first mortgage could not have gone more smoothly.
Very helpful from start to finsih.
We were very happy with the service. We were customers for our initial mortgage and we are glad we refinanced with Mortgage America.
I had great service whenever I called.
This was the 3rd mortgage or refinance with Mortgage America! Excellent work!
Tayler was very helpful and willing to “work” the numbers each time we needed him to while searching for our new home.
Jerry was super nice and professional and so was everyone else.
Tayler is the BEST! He came into our loan process a few weeks before closing and turned around an almost impossible situation. He did an extraordinary job in the most courteous, professional and knowledgable fashion. He saved the day, our house and restored our faith in financial folks.
Thank you Jeff! I’m finally a homeowner!
Great experience all around! Thank you Harry and Kathleen.
Tayler was professional and he communicated all details to me in a timley manner.
Jason was very helpful and responded to all our questions and concerns. He went out of his way for us. Great customer service. Thanks!
The whole process went smooth and was well explained and clear. Thanks Harry! I didn’t know the process was that simple.
Michelle is a great person. She was always there to help us and solve any problems. We consider ourselves very luck to get to know Michelle.
Perfect organization with highly professional staff. Tayler is awesome.
Harry helped us through a hard time and made life easy.
I loved it. All the staff was excellent.
Chris won our business over several competitors. He reflected integrity and conscientiousness.
This was our third time refinancing with Mortgage America, you always do a great job.
Jeff Sowers was very helpful.
Jason was a very good help in explaining things. Friendly and nice.
Very helpful, quick turnover with all involved. Michelle was very patient with us being a 1st time homebuyer. She is very professional and efficient.
Michelle was amazing! She dealt with me for a long time due to divorce issues. She was patient, helpful & creative. We got to keep our home because of her help!
Great team! I switched to Mortgage America after unsatisfactory service elsewhere and very happy I did. Tayler is polite, professional, patient and always available.
Marla was able to answer all of my questions & put any of my anxiety at ease.
I couldn?t have asked for better service. Chris was super. He was patient, understanding, empathetic and on top of his game. Thank you everyone. You made it so easy for me.
Jason is a polite, professional, intelligent person who speaks eloquently and in a way that is easy to understand. When it comes to this business, that’s amazing!
Michelle was very responsive, helpful and patient.
Jerry was very knowledgeable and responsive to questions.
Jeff was awesome to work with through the entire process. He is definitely an asset to Mortgage America. He made a very stressful time much easier for us. We couldn’t have done it without him.
Tayler was very knowledgable and explained everything easily. He let me know what was going on every step of the way.
Conveniently worked with my busy schedule
Thanks for all your time and service.
We made two transactions
I could not have asked for better handling for my situation.
Entire process was very user friendly.
Very organized at settlement
We have done business with Mortgage america for several loans
Prompt, accurate and informative
George was very helpful
Jeff took care of all the details
Kevin is always a pleasure to work with.
Mortgage America made it possible for us to purchase our first home with no money down.
Staff kept me well informed
Very easy to work with.
Kevin kept me informed
So far all the experience I had with mortgage america have been great.
Chris and Samantha took the time to answer all our questions
Best rates in 30 years!
Marla was so efficient
Sal is extremely helpful
We have had a lot of questions and Chris has always helped out
Fast and efficient
I want to command Chris for pulling the mortgage so quickly.
From our first phone call to Jerry we were informed
Everything went as planned
We’ve worked with Chris several times.
Matt was very professional
Jeff was outstanding
What a team everyone was
Really enjoyed working with Andy and Holly.
The process was quick and easy.
Straight forward no game playing
Dan and his female assistant ( who assisted us with all the documents)
Loved her, answered all my questions
Easiest process I ever went through.
Jason is more than a loan officer.
The entire office was very easy to work with.
I was treated in a very professional manner.
Chris is great
Extremely cooperative, professional and knowledgeable
The service was very efficient
This was our third transaction with Mortgage America and very pleased.
Thank you for all your help!
Jim was great through the entire process.
We have known Kevin for over 15 years
Chris was amazing to us!
Excellent customer service
Matthew answered all my questions
Andy is highly knowledgeable and professional.
Andy is highly knowledgeable and professional.
Kevin was great and told me everything I needed to know.
Everything went incredibly smoothly.
Everything went incredibly smoothly.
Returned all call, answered all calls
I could not have asked for a better experience.
Jim and Michelle were both informative and professional
3rd loan completed with Jim
Kevin always got back to us promptly
Kevin would immediately get answers to our questions
Everything taken care of.
Everything taken care of.
Everyone we worked with at mortgage america was very attentive and easy to work with.
The service was great.
Excellent communication from start to finish.
Excellent communication from start to finish.
Courteous, friendly and very helpful.
Courteous, friendly and very helpful.
I am impressed with how quickly and smoothly my refinancing process went.
Took the time to go over everything
Very efficient and professional.
Kevin was especially helpful
It was so easy and comfortable.
Very friendly and knows his stuff.
Jeff was very efficient in quickly returning emails.
Everyone was so nice and understanding. I would like to say thank you again.
Andy was very knowledgeable with the entire process.
Incredible, sensational without par.
Both Kevin and Michelle were extremely helpful.
Very helpful and informative staff, very knowledgeable as well.
Kevin was very knowledgeable and helpful during the process.
Being a first time home buyer, Matt took the time to explain everything.
We are repeat customers
Excellent to work with, very professional.
Efficient, no need to ask questions.
Exceeded our expectations.
Jeff is the reason we continue to come back to mortgage america.
This was the sixth home I have purchased.
The service was exceptional.
Kevin worked with us to find the best option to fit our needs.
Professional, worked very well with us as first time home buyers.
Chris was there at any time we called to answer any questions we had.
Thank you so much for reducing my mortgage payment.
Maria was very professional and helpful throughout the entire time.
Michelle was very prompt in answering all questions and was very polite.
Chris is very knowledgable and was very professional with us.
Marla made sure I was prepared and have everything I needed. She answered all my questions in a timely manner.
Easy to communicate, easy to get answers to questions. Tayler takes pride in his work.
Professional, pleasant and informative. Tayler was extremely professional, friendly, and very helpful.
Jim has always made us feel like family!
Jeff Sowers was great to work with. He made the process easy for us and helped calm our fears!
I wish I had used your company whien buying my first home 17 years ago.
Fast and efficient!
Chris Nein is a very professional loan officer. He kept us informaed during our process of our loan. I will definitely recommend him to my co-workers and friends.
In the never ending game of dealing with the VA, Michelle and Julie kept me informed of every turn in a very professional and caring way. Michelle showed professional restraint in dealing with the loan application as I was ovefr 650 miles away. Her calm attitude was appreciated.
Professional, thorough, efficient, personable and a pleasure to have Tayler as our loan officer.
Marla was so efficient that we were very satisfied we changed to Mortgage America.
Tayler was awesome. He made me feel comfortable with the process, even though it was very new to me. I have already recommended his services to a coworker.
Outstanding! Chris was top-notch and I will definitely refer him to all I know.
Matt was great to work with and so helpful.
Michelle always returned phone calls or emails very quickly.
Very prompt and considerate of my changing schedule. Chris made sure all aspects of process were understood.
I received prompt responses to emails and phone calls. Everyone I worked with was very courteous and informative.
I would recommend Mortgage America to all I know. Everyone was so friendly and helpful.Tayler made everything so easy and uncomplicated. It was a pleasure dealing with him.
Tayler and Samantha were efficent, organized and extremely helpful.
Jeff is a great reflection on how a company should perform any transactions
I was taken great care of in a difficult situation. Thank you Harry and Michelle.
Jerry is awesome and has an excellent team that works with him. I would highly recommend Jerry at Mortgage America!
Michelle was very prompt in answering all questions and very polite. Also, Jill was very polite too. Both were patient for us 1st time home buyers.
We heard good things about Mortgage America prior to looking for a home. Michelle was very professional and ever returned my phone calls during non-business hours. Thank you so much!
Receptionist was courteous. Michelle was exceptional.
Chris was excellent, patient, very knowledgable of details and questions we had. Great response when we called. Samantha was excellent also.
Jim was extremely helpful and thorough about everything.
Tayler knew how nervous I was about purchasing my first new home and made me feel very comfortable on what I was doing.
The service Matt provided was great. He was professional and empathetic knowing this was my first purchase.
Kevin was very responsive to all my questions. He was able to work with my schedule and gave very easy to understand explanations of all the small print.
David Oswald is timely and thorough.
I would recommend Chris highly to anyone!
Tayler was very helpful and always avalable to answer questions.
Michelle is always professional and a pleasure to work with during this process.
Marla was outstanding, knowledgable, supportive and responsive.
Thank you for making our first home buying experience a great one!
My Loan Officer performed a miracle getting me a mortgage. She stayed in touch and available throughout the whole process!
Great job! All paperwork was prepared and completed in a short amount of time.
My calls and questions were always answered in a timely manner. I appreciated the respect and genuine care and concern for my individual needs. I am grateful for the time invested in my particular mortgage needs.
Great communication, kept us in contact and informed the entire time. For new home owners and first time buyers we felt very comfortable with our loan officer.
Our loan officer went out of his way to make a miracle happen! Our sincere thanks to him.
Our loan officer was one of the most informed and helpful agents we’ve ever met. Very professional and a very caring person. Shows true commitment for customer needs. Always made time to listen.
Very professional, knowledgeable service. Answered all my questions no matter how trivial. Thank you!
My loan officer was very patient and thorough.
My loan officer was very helpful and knowledgeable. Overall Mortgage America has made my first experience a very memorable one. I appreciate all parties involved throughout the process.
I would love to work with my loan officer again. I will recommend him to others.
The service was outstanding. We got a great rate with minimal hassle or fuss. It was a worry-free experience.
We were completely pleased with our loan officer and we would call him again. Actually, he made this whole process very simple.
My loan officer was always pleasant and professional. Handled my refinance efficiently. He made the process very easy for me. I appreciated his customer service.
Our loan officer was wonderful to work with! He went above and beyond to meet all of our needs. Always there when we need him and it made us feel very at ease with the whole process! Great guy!
I found the service professional and courteous. Very tentative to our needs.
As first time homebuyers, we were very nervous about the whole mortgage process and were unsure of what steps to take. Our Loan Officer was there for us throughout the entire process and was more than willing to answer our questions, address our concerns and guide us to the next step. She expressed a genuine interest in getting to know us, which made us feel like we were more than just another mortgage customer. We greatly appreciate all of the time our Loan Officer spent with us and could not have asked for a more comforting first home buying experience. Thank you!
I am completely satisfied with the team I worked with at Mortgage America. They were prompt and helped me reach my deadlines. Thank you!
Our loan officer went above and beyond with his help through the mortgage process. He also took as much time needed to thoroughly explain all questions we had.
Our loan officer was wonderful and understanding. Through every bump and turn, she helped in every way that she could. I would recommend her to anyone and everyone!
My loan officer kept me posted with everything. We worked together with anything that was needed. He is a wonderful person. I was very pleased with his services.
Mortgage America was 100 times better than the service I received with the other bank I went to. My house was appraised at the right value and the closing took place in the comfort of my own home.
Everyone at Mortgage America that I communicated with was very cooperative and personable.
Our dealings with our loan officer were great! His professional and knowledgeable style of presentation and his understanding of our concerns enabled us to choose the correct mortgage option. We are very happy!
My loan officer made the mortgage process understandable and answered all of my questions promptly. I couldn’t have asked for a better loan officer. He went above and beyond what was expected.
Anyone I know looking to refi or purchase a new home I tell them about Mortgage America!
When another mortgage broker “gave up on us”, our loan officer took a hard look and helped us to buy our dream home. We appreciate the work of him and his staff.
Our loan officer is always very knowledgeable and accommodating. We always go back to him!
My loan officer was amazing. I greatly appreciate all of his hard work on my transaction!
Everything went very smoothly, even when we had an issue with PHFA. Everyone worked very quickly to get the issue resolved.
My loan officer did an awesome job with my loan. She was professional and managed to meet my very challenging time table despite several setbacks along the way. Awesome!
My loan officer was very helpful and quick to respond every time I contacted her. She explained things so I could understand them and helped me out with every need. She was great to work with!
The receptionist was very busy, phones ringing off the hook, sorting mail, checking schedules on the computer and still greeted me quickly, with a smile and had me in front of my loan officer in no time. Everyone I met all appeared very busy, but all who passed me, gave me eye contact and offered a pleasant nod of the head or other pleasantry.
Our loan officer was able to ease our minds after many months of frustration with another company. He was pleasant and intelligent and knew his job well. He put our minds at ease immediately. Great job!
Everyone was pleasant and easy to work with. A very professional company.
We have been dealing with Mortgage America for several years. In that time we have refinanced several times. Harry has done an outstanding job. He is extremely professional.
Excellent service from Angela.
This is the second time we have worked with Angela and both times her professionality was outstanding.
Samantha was very professional and consise when I asked her question or needed help with the application process. Jim explained the entire process to me and happened just as he described.
Michelle was very professional and polite. She was very informative and explained things thouroughly.
The service from Mortage America was great! All of my questions were promptly addressed and the entire process was explained in an easy comprehensble manner.
We look forward to the opportunity to provide a referral. Tayler did a great job!
Kevin was very helpful and informative. Extremely satisfied.
Everything explained completely, very professional, very responsive – entire staff – always returned calls and emails quickly
Kevin was very timely with his responses to my questions. He explained everything in very easy to understand terms.
Angela was tentative and informative. She was patient with me and took time to explain everything.
Jason was very freidnly and helpful. He explained everything well and was always available to answer questions.
The team was amazing and everything went smoothly.
Harry’s competency puts most businesses to shame. His exemplary responses make his business savy a rarity among others. We highly respected and apprecaite Harry and would contact him for our future needs and would recommend him to friends and associates.
Tayler was great.
Chris was very diligent in helping us refinance our exisitng loan.
Very happy with the service from start to finisht. Michelle is always wonderful to work with. She is very helpful and always returns phone calls and emails promptly. She made our settlement & the entire loan process so simple!
Kevin was very helpful!
Angela was very thorough and very helpful.
Excellent from start to finish. Tayler is so nice and knowledgeble.
I received excellent service from Matt and Penny. They always responded quickly and were very friendly and informative.
I would recommend Tayler to all my contacts. Awesome service.
Kevin picked our loan up at the last possible moment and carried us through getting us closed on time and without hassle.
Matt was full of energy and passion. He made me feel secure and felt he was representing a good company simply because he came off as an honest person.
Andy was great! Always there to answer my questions and very clear. It was a pleasure to work with him.
After my initial conversation with Jason, we decided to stay with Mortgage America. Even our realtor commented on how well Mortgage America was prepared. There were absolutely no last minute surprises. They made settlement a breeze.
Very helpful in answering all of my questions and walking me through the mortgage process. They made the process very easy.
Fantastic working with Mortgage America. No hassle, friendly service, found PHFA for us. A+!
We have had excellent service for over 9 years. The decision to use Mortgage America for our refi was a no brainer. From the front desk to the loan officer everyone was professional and personal.
Chris was very helpful and efficient. It was a pleasure working with him!
Harry is the best. He made buying a house easy and stress free.
Quick, concise and efficient. Michele was wonderful to work with as a first time home buyer. She was always available to answer questions and give advice. Thank Michelle!
Matt explained everything step by step and was very good at making sure I understood everything.
Michelle was very professional. She walked me through every step.
My experiece was top notch!!!
Chris was comforting and responsive.
Tayler was great! He was very knowledgable and thorough,
Chris was patient and always available.
Marla was exceptional. She explained everything to me and the timeline of events.
Great, great experience!
Angela was great to work with.
Great service from Kevin and Lisa.
Everything proceeded quickly & efficiently. They went above and beyond to figure some things out related to extra parcels of land.
Tayler provided fantastic service. He is extremely professional. I recommend him to friends and family.
Michelle was always available when I needed her and always quick to reply. I feel very lucky that Michelle is the person I worked with throughout the process. Keep up the great work.
Michelle assisted us above and beyond. She worked all hours of the day, night and weekends to keep us informed with our settlement/mortgage process. She was referred to us and I will highly recommend her to friends, family and coworkers.
Everyone was very easy to work with and very informative.
Very professional! Chris made a diffiult and demandig process easier. I have recommended Chris to friends.
Tayler expedited everything to get the loan approved quickly.
All questions were welcomed and quickly answered.
Harry did an excellent job walking us through each step of the process. We will recommend him and Mortgage America to our family, friends and co-workers. Thank you Harry for making this process stress-free!
Extremely professional , knowledgable, well organized and always going that extra mile. Michelle is a valuable assett to Mortgage America.
Harry was fantastic. He expalined everything clearly in a way I understood. Harry was available anytime I needed him and was always pleasant. I would highly recommend him.
From the time I called your office I got top notch service. Everyone I dealt with at Mortgage America was honest, professional and kept my utmost interest in their mind. Thank you!
Michelle was great! She is so helpful and knowledgable!
Dina was fantastic throughout the entire priocess.
Samantha is an enormous asset to your company. She answered and handled our every question, concern and move we made! This process was a breeze because of her!
Outstanding customer service. Timely and professional.
Jim provided his wealth of knowledge in a kind and patient manner. Samantha was there every step of the way to ensure settlement would be seamless. These guys really know their stuff!
Geoff was there for me after JP Morgan Chase had put me through the ringer. He also educated me on things I was unsure about. He was awesome!
Chris was great to work with on our refinance.
Tayler was fantastic-He made it.
Angela took the time to explain all of my options and all of the charges/fees. She was great.
The mortgage refinancing went extremely smooth. Chris returned my calls and emails very promptly and aswered any questions I had.
Everything was processed very quickly. Tayler was always prompt & responded to all inquiries in a timey manner. He was friendly.
I was very satisfied with Angela and the whole Mortgage America team! Thank you!
Matt, you were instrumental in the process. I didn’t get nearly as much grey hair as I thought I would. Thank you!
Harry is an excellent rep, he is thorough, friendly and very professional.
Mortgage America is a wonderful company! Marla went above and beyond to help the mortgage process go smoothly. She was fabulous!
Follow-up was consistent and all questions were answered, Great job with a first time home buyer!
The way everyone works so closely together was great. I could ask Tayler or Jill who processed my loan anything and they both knew what was going on.
Very friendly and professional.
Staff promptly returned phone calls and emails, followed through on what they said they were going to do. This includes Jason and Julie.
Kevin was very knowledgeable and helpful and took time to explain things.
Chris was great to work with!!!
Everybody at Mortgage America was helpful and prompt in responses. Michelle was excellent at explaining the mortgage process. She always kept me informed and made complicated matters easy to understand.
Tayler explained everything very well. He was very professional and handled the process in a timely manner.
Michelle was efficient and very communicative throughout the entire process. She answered emails in a very timely manner.
Marla was a pleasure to with. Thank you!
Michelle was a joy to work with. She provided us with priceless guidance. Her responses were always timely and easy to understand. We ended up dealing with a very difficult and inept real estate agent. She made up for his lacking. I cannot say enough positive things about Michelle.
I had quick responses to all questions asked.
Marla was very professional and helpful during the whole process.
We received a better rate at Mortgage America than their competitors. It was a pleasant experience.
The questions I had were answered in a timely manner. The transition from one loan to a new loan was smooth and hassle free.
I would highly recommend Jason to anyone. He was very patient and knew all his stuff.
Michelle responded quickly to all of my emails.
Matt was very helpful in explaining the lending process to me.
Chris made us feel very comfortable and safe.
Marla was fabulous. She was helpful and courteous to us. We would highly recommend Mortgage America.
I ran into a road block one week before settlement. Jeffrey quickly stepped in and literally saved the day. I went from almost losing the house to having it back within days. Amazing service!
Marla was a godsend. She helped me every step of the way. She made me feel important and was honestly concerned with my welfare on buying my house.
Tayler was easy to reach and always answered our questions/concerns promptly. He made the process so much esier and put our mindsat ease by explaining every step.
Michelle was excellent! She was organized, friendly and efficient.
Everyone was friendly and timely. Any questions I had were answered in less than 8 hours. Michelle kept me informed and was thorough.
Marly and Holly were both extremely helpful. Outstanding and professional service every step of the loan process from beginning to end.
Tayler did an excellent job!
I was very satisfied with the customer service and thoroughness of Harry Keller and Michelle Kuhne.
Everyone was so helpful through the whole process.
Michelle was always professional, prompt and answered concerns about our loan.
Everything was handled professionally and efficiently. Michelle was always hard at work to expedite the refinancing process and her communication was excellent.
Marla was very pleasant and knowledgable
Excellent service, flexibility and timely responses.
Michelle was very responsive and great to work with.
Always kept in touch about the market & possible rate changes. Tayler is a good guy, very professional.
Harry was very good to work with!
I was extremely satisfied with Harry and Michele. They were very friendly, knowledgable and efficient. Thank you to all!
Thank you for helping me not to panic 🙂
Michelle was great and very prompt with questions and concerns I had. She made the process very easy.
What could have been so stressful was a great experience. Everyone we dealt with could not have been nicer or more informative.
We have bought and sold many times and this has been our best experience in getting a mortgage.
Very professional, friendl and efficient.
Harry presented information very clearly. He was very knowledgable.
I plan on doing more service with you in the future.
Tayler was great to work with.
Tayler was amazing with helping my wife and I buy our first home. He made a sressful event incredibly easy and relaxed.
I had a very good experience in dealing with Michelle. She was extremely helpful and procfessional whenever I had a question or issue.
We loved the quick response either by phone or email.
Excellent! Samantha was great at attending to every detail and helpoing through the process. Tayler is patient, professional and trustworthy.
Kevin Sutera, Lisa and Pam were exceptionally professional and made it painless.
We appreciate the communication and follow-up. Process was handled professionally.
This was my first time buying a home so I needed guidance the whole way and Matt provided me with that.
Marla understood that we were new to this and did a tremendous job of taking us through the process. She was very patient, helpful and encouraging.
Kevin was able to walk my wife and I through the complicated paperwork.
Dave was very helpful, patient and professional.
Thank you for very efficient and professional service.
Tayler was always available to answer questions no matter how stupid.